Hello, this is ACEonline.

Thank you so much for your interest in our ACEonline

This is a guidance for how to contact with ACEOnline customer service.

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[SUPPORT PAGE]

* ACEonline homepage (ar.masangsoft.com) → Click SUPPORT
  or
  MasangSoft homepage (http://global.masangsoft.com/ Click SUPPORT button 
  and then 
 Click WRITE button → Choose  ACEONLINE (EUROPE) (https://global.masangsoft.com/SUPPORT_INQUIRY)
 * Please, write ①You Server ②Account name ③Character name *


[E-mail]

* Masangsoft email address: globalcs@masangsoft.com
   Please, write Aceonline on title and ①Your Server ②Account name ③Character name in the e-mail.

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Please see the above information, I hope you do not have inconvenience for playing Ace Online.

We will work harder to offer better service.

Thank you.

2017.05.30 10:16

About regular Inspection

Hi, The ACE Online.

We really appreciate you giving love for ACE Online,

2017, 5, 31 (Wednesday) , please check the relevant information regularly about running time

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

▣ regular inspection guidance

* Date: 2017, 5, 31 (Wednesday)

* Check the time

- Turkey: 4:00 to 11:00 (7 hours)
- Germany, Italy, France, Spain, Poland: 2:00 to 9:00 (7 hours)
- UK: 1:00 to 8:00 (7 hours)

* Target: All countries

* Check the contents:  Server Stabilization,  Spring Events Additional payment progress,

※ Note : check time can be shortened or extended depending on the work in progress,

                Before the check carried out to the stable data store

                Please access the game ends.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

we will always do our best for the best ace online.

Thank you

2017.05.30 09:56

Attack NGC Military Plant !! event

Thank you to many members who love and love Ace Online.

We will inform you about the "New Event" for the May holiday season.

[Attack NGC Military Plant !! event]

▣ Application period: May 31 ~ June 14

▣ Progress

1. Memory of battlefield

☞ You can go to Warp Stores in the city of each power with the "Memory of War" map

☞ NGC military factory, shield generator, and monster are created in the center of memory map of battleground

☞NGC military factory is protected by a shield

☞ When you destroy two or more shield generators, the shield of the gun factory disappears.

☞ When the shield generator is regenerated during NGC army plant attack, the shield is regenerated

☞ If you destroy the NGC Military Plant, all users on the map will receive 300WP capsules, ALL of the Armor Collection Capsule, and a logistics supply box.

☞ You can acquire a special item in probability distribution box


※NGC military factories do not appear in safe areas.

◆ When the shield is activated

캡처5.JPG

2. Armor Event of the Month

☞ The armor effect of this month is applied to 4 types of armor for 30 days.

Rapid Wildcat Vale

Heavy Fortress Defender

Strong Sherman Garder

Sharp Mustang Binder

Thank you for your interest and enthusiasm in keeping Ace Online,

We will make our best efforts to become Ace Online.

Thank you.


2017.05.23 10:33

not regular inspection.

Hi, The ACE Online.

We really appreciate you for giving love to ACE Online,
 ::

may, 24, 2017 (WED)

regular inspection is not progress.

Please refer to this guide(comment), really hope you no inconvenience about Ace Online play.

Ace Online is make to go along with users. always.

Thank you.


2017.05.16 09:51

About regular Inspection

Hi, The ACE Online.

We really appreciate you giving love for ACE Online,

2017, 5, 17 (Wednesday) , please check the relevant information regularly about running time

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

▣ regular inspection guidance

* Date: 2017, 5, 17 (Wednesday)

* Check the time

- Turkey: 5:00 to 8:00 (3 hours)
- Germany, Italy, France, Spain, Poland: 3:00 to 6:00 (3 hours)
- UK: 2:00 to 5:00 (3 hours)

* Target: All countries

* Check the contents:  Server Stabilization,  Spring Events Additional payment progress,

※ Note : check time can be shortened or extended depending on the work in progress,

                Before the check carried out to the stable data store

                Please access the game ends.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

we will always do our best for the best ace online.

Thank you

2017.05.15 03:43

Ace Online Overseas Billing Disability (BP) occurred.

Hi , THE ACE ONLINE
GOOD DAY

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Thank you for your understanding.
On May 14th, there was a billing error.
We are currently analyzing the cause of the phenomenon in BP's billing server.
We apologize for any inconvenience this may have caused you

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THANK YOU


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