Good Day. The ACEonline.

I love to sincerely thank you for giving love about ACEonline,

We will guide Ace Online Contact information

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[1:1 Reception Contact Information]
* Online Ace homepage (ar.masangsoft.com) → SUPPORT Click
  Masang Soft Main page (www.masangsoft.com) Click! the screen comes SUPPORT → SUPPORT Click
   → ACEONLINE (EUROPE) and click Create contact (https://www.masangsoft.com/SUPPORT_INQUIRY)



[E-mail inquiries guide]

* Masangsoft email contact address: globalcs@masangsoft.com

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Please see the above information, I hope you do not have inconvenience for Ace Online play.

We will work harder to better service.

Thank you.

2016.11.11 10:12

About suspended auction site

GOOD DAY. Ace Online.

Ace Online auction site will be suspended for a while because of the server problem.

Stopping time: November 12 PM 12:00 ~ November 13 PM 12:00  (24 hours)

check time can be shortened or extended depending on the work in progress,

for any inconvenience, very sorry.

Ace Online is make to go along with the user. always.

thank you


2016.11.09 08:53

Regular inspection guidance (again) :about running time

Hi, The ACE Online.

We really appreciate you giving love for ACE Online,

November 9, 2016 (Wednesday.), please check the relevant information regularly.


━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

▣ regular inspection guidance

* Date: September 9, 2016 (Wednesday.)

* Check the time 
- UK: 9:00 to 12:00 (3 hours)

* Target: UK

* Check the contents: Halloween event End,  leadership change, system stabilization


※ Note:      check time can be shortened or extended depending on the work in progress,

              Before the check carried out to the stable data store

              Please access the game ends.

              * UK server users will receive 1 day membership ticket.

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We will always try to ACE Online.

Thank you

2016.11.08 09:14

Regular Inspection(Halloween event End, leadership change)

Hi, The ACE Online.

We really appreciate you giving love for ACE Online,

November 9, 2016 (Wednesday.), please check the relevant information regularly.


━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

▣ regular inspection guidance

* Date: November 9, 2016 (Wednesday.)

* Check the time
- Turkey: 05:00 to 12:00 (7 hours)
- Germany, Italy, France, Spain, Poland: 3:00 to 10:00 (7 hours)
- UK: 02:00 to 9:00 (7 hours)

* Target: All countries

* Check the contents: Halloween event End,  leadership change


※ Note : check time can be shortened or extended depending on the work in progress,

                Before the check carried out to the stable data store

                Please access the game ends.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

we will always try to ACE Online.

Thank you

2016.10.26 11:01

About contour Issue (armor collection recovery was complete)

Hi ACE ONLINE.

After the game Forge transferred to our Account Masang Soft,

Some will guide you about the phenomenon armor collection does not apply.

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Due to data loss caused by missing information in the game Forge,

About some problems, you do your armor collection is not applicable:

contact the Game Forge side did not apply during today's regular check progress.

As a result, Recovery is complete.

Dear members. for any inconvenience to the game playing, very sorry,

Also if you have other problems, please feel free to contact us and we will be guided OK.


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Ace Online is make to go along with the user.


Thank you.

2016.10.26 07:26

Regular Inspection (Extension Notice: About running time)

Hi, The ACE Online.

We really appreciate you giving love for ACE Online,

October 26, 2016 (Wednesday.), please check the relevant information regularly.


━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━



▣ regular inspection guidance

* Date: October 26, 2016 (Wednesday.)

* Check the time 
- Turkey: 12:00 to 13:00 (1 hour)
- Germany, Italy, France, Spain, Poland: 11:00 to 12:00 (1 hour)
- UK: 10:00 to 11:00 (1 hour)

* Target: All countries

* Check the contents: Replacing system &Server Stabilization &Halloween Event progress)


※ Note : check time can be shortened or extended depending on the work in progress,

                Before the check carried out to the stable data store

                Please access the game ends.


━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

we will always try to ACE Online.

Thank you
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