Good Day. The ACEonline.

I love to sincerely thank you for giving love about ACEonline,

We will guide Ace Online Contact information

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[1:1 Reception Contact Information]
* Online Ace homepage (ar.masangsoft.com) → SUPPORT Click
  Masang Soft Main page (www.masangsoft.com) Click! the screen comes SUPPORT → SUPPORT Click
   → ACEONLINE (EUROPE) and click Create contact (https://www.masangsoft.com/SUPPORT_INQUIRY)



[E-mail inquiries guide]

* Masangsoft email contact address: globalcs@masangsoft.com

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Please see the above information, I hope you do not have inconvenience for Ace Online play.

We will work harder to better service.

Thank you.

2017.03.07 10:29

About regular Inspection

Hi, The ACE Online.

We really appreciate you giving love for ACE Online,

March 8, 2017 (Wednesday) , please check the relevant information regularly.


━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

▣ regular inspection guidance

* Date: March 8, 2017 (Wednesday)

* Check the time


- Turkey: 5:00 to 9:00 (4 hours)
- Germany, Italy, France, Spain, Poland: 3:00 to 7:00 (4 hours)
- UK: 2:00 to 6:00 (4 hours)


* Target: All countries

* Check the contents: Server & System Stabilization


※ Note : check time can be shortened or extended depending on the work in progress,

                Before the check carried out to the stable data store

                Please access the game ends.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

we will always try to ACE Online.

Thank you

2017.02.28 08:26

not regular inspection.

Hi, The ACE Online.

We really appreciate you for giving love to ACE Online,
 ::

March 1, 2017 (WED)


regular inspection is not progress.


Please refer to this guide(comment), really hope you no inconvenience about Ace Online play.


Ace Online is make to go along with users. always.


Thank you.

2017.02.21 10:25

About regular Inspection

Hi, The ACE Online.

We really appreciate you giving love for ACE Online,

2017 (Wednesday) , please check the relevant information regularly.


━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

▣ regular inspection guidance

* Date: 2017 (Wednesday)

* Check the time


- Turkey: 5:00 to 9:00 (4 hours)
- Germany, Italy, France, Spain, Poland: 3:00 to 7:00 (4 hours)
- UK: 2:00 to 6:00 (4 hours)


* Target: All countries

* Check the contents: Server & System Stabilization


※ Note : check time can be shortened or extended depending on the work in progress,

                Before the check carried out to the stable data store

                Please access the game ends.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

we will always try to ACE Online.

Thank you

2017.02.14 10:09

not regular inspection.

Hi, The ACE Online.

We really appreciate you for giving love to ACE Online,
 ::

February 15, 2017 (WED)


regular inspection is not progress.


Please refer to this guide(comment), really hope you no inconvenience about Ace Online play.


Ace Online is make to go along with users. always.


Thank you.

2017.02.10 10:11

[Guide] Selected GM user

[Guide]  Selected GM user

Good  day.  Ace Online.
We selection will guide the user has given us GM.
Please see below for more details.

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1. IT servers

- BCU : silviosilc 

2. UK server

vasyl19951
- gennonamae

★Location: undecided

3. SP server

BCU : corsarionecroo



The rest of Germany, Italy, France, Poland, Spain and the server
In the case of Turkey, the BCU application server by Jenny Yu forces to extend the offer period.
Thank you for your attention.

※ You can try again always
    Thank you once again for an extended period of GM apply


1) GM-user application period: October 18, 2016 Thursday ~

※ Once the submission is completed, that period may be terminated early.

2) recruitment: 2 people, 1 Arlington , 1 BCU

3) Selection Procedure: Customer Service 1:1 inquiries and through a global cs-mail

                         Form :
                                 1. The user is motivated to take GM?
                                 2. if GM tried just as user activity?
                                 3. Ace Online is?
                                 4. Whether English is enabled?
                                 5. Character Name 
                                 6. SEVER NAME

4) user roles GM activities: 
                                   1. Create game strategy report (Bulletin)
                                   2. The opinion put forward by the representative users
                                   3. Question / TIP Management Board
                                   4. SNS activity
                                   5. Bug reports, etc.

5) Activity period: 3 months (1st activity period: 10/18/2016 - 01/31/2017)

6) Why
    - Pay 1 months membership (monthly)
    - A Class 5000 Shield Kit, SP kit payments 100
    - The user pays GM Mark 
    - GM and GM Mark paid before the user name Character Character Display
    - One kinds of free support (new cache items)
    - The selection of the excellent monthly user activity during the GM deadline
    - 1 Additional paid (each month) for selected users only event M Coin cache


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Please refer to the guide information.

Thank you for your support to the selected user Masang Soft GM 1 group

We will work harder to let rewarded with better service.

Thank you.

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