Good Day. The ACEonline.

I love to sincerely thank you for giving love about ACEonline,

We will guide Ace Online Contact information

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[1:1 Reception Contact Information]
* Online Ace homepage (ar.masangsoft.com) → SUPPORT Click
  Masang Soft Main page (www.masangsoft.com) Click! the screen comes SUPPORT → SUPPORT Click
   → ACEONLINE (EUROPE) and click Create contact (https://www.masangsoft.com/SUPPORT_INQUIRY)



[E-mail inquiries guide]

* Masangsoft email contact address: globalcs@masangsoft.com

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Please see the above information, I hope you do not have inconvenience for Ace Online play.

We will work harder to better service.

Thank you.

2016.10.04 10:26

Regular inspection guidance (Replacing leadership&Server stabilization)

Hi, The ACE Online.

We really appreciate you giving love for ACE Online,

October 05, 2016 (Wednesday.), please check the relevant information regularly.


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▣ regular inspection guidance

* Date: October 05, 2016 (Wednesday.)

* Check the time 
- Turkey: 06:00 to 10:00 (4 hours)
- Germany, Italy, France, Spain, Poland: 5:00 to 09:00 (4 hours)
- UK: 04:00 to 8:00 (4 hours)

* Target: All countries

* Check the contents: Replacing leadership&Server stabilization


※ Note : check time can be shortened or extended depending on the work in progress,

                Before the check carried out to the stable data store

                Please access the game ends.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

we will always try to ACE Online.

Thank you

2016.09.21 05:28

ACE Online regular inspection running time

Hi, The ACE Online.

We really appreciate you giving love for ACE Online,

September 21, 2016 (Wed.), please check the relevant information regularly.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

▣ regular inspection extension guidance

* Date: September 21, 2016 (Wed.)

* Check the time 
- Turkey: 06:00 to 11:00 (5 hours)
- Germany, Italy, France, Spain, Poland: 5:00 to 10:00 (5 hours)
- UK: 04:00 to 9:00 (5 hours)

* check time (regular inspection ) is running more. 
- Turkey: 11:00 ~ 01:00 (2 hour)
- Germany, Italy, France, Spain, Poland: 10:00~12:00 (2 hour)
- UK: 9:00~11:00 (2 hour)


* Target: All countries

* Check the contents: For Server stabilization

 
※ Note:      check time can be shortened or extended depending on the work in progress,

              Before the check carried out to the stable data store

              Please access the game ends.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

we will always try to ACE Online.

Thank you

2016.09.20 09:22

Sever stabilize (Regular inspection)

Hi, The ACE Online.

We really appreciate you giving big love for ACE Online,

September 21, 2016 (WED.), please check the relevant information regularly.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

▣ regular inspection guidance

* Date: September 21, 2016 (WED.)

* Check the time 
- Turkey: 06:00 to 11:00 (5 hours)
- Germany, Italy, France, Spain, Poland: 5:00 to 10:00 (5 hours)
- UK: 04:00 to 9:00 (5 hours)


* Target: All countries

* Check the contents: For Server stabilization

 
※ Note:    check time can be shortened or extended depending on the work in progress,

              Before the check carried out to the stable data store

              Please access the game ends.

━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

we will always try to ACE Online.

Thank you

2016.09.09 09:21

not regular inspection

Hi, The ACE Online.
 

We really appreciate you for giving love to ACE Online,
 

September 15-16, 2016 (WED) 

regular inspection is not progress.
 

Please refer to this guide, We hope you no inconvenience about Ace Online play.
 

I will always try for best ACE Online.
 

Thank you.
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