2020.11.19 14:00

[Notice] Notice of apology for website failure (2020.11.19)

Hello. This is ACEonline.

We sincerely thank all of you for loving Ace Online.

The website could not be accessed after about 6 a.m. Korean time today (November 19, 2020),
and this caused a phenomenon that the game could not be accessed normally after a connection failure.

We apologize for any inconvenience caused to the members of the game for the occurrence of the website access failure,
and the website use and game access are proceeding normally due to the completion of the correction of the error on the website failure phenomenon.

Compensation for disability will be paid for the failure to use the game normally due to the problem,
and details of disability compensation will be announced through the announcement tomorrow (20 November 2020).

Once again, we deeply apologize for the inconvenience caused by the long-term disability.
We will do our best to prevent problems in advance through continuous inspection and verification.

Thank you.